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How 8bd Handles Your Personal Information

Your account details, payment records and browsing activity on 8bd are handled with a clear set of rules — no guesswork, no vague wording. This policy explains exactly what we collect, why we collect it, and what you can do about it.

bKash, Nagad, Rocket payment data protectedAccount details encrypted in transitYour right to request, correct or delete dataBangladesh-focused data handlingClear contact path for privacy queries
8bd How 8bd Handles Your Personal Information
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We have built the account and payment layer around a set of practical security measures — not just policy language. Your data is encrypted when it travels between your device and our servers, and your wallet credentials for bKash, Nagad and Rocket are never stored in plain text on our side. Account access uses OTP verification, so a login attempt from an unrecognised device triggers a confirmation step before entry is granted. Data retention periods are tied to the purpose of collection, and records are deleted or anonymised once that purpose is fulfilled and no legal obligation requires us to keep them.

Encryption in Transit All data moving between your device and 8bd is encrypted using SSL. This covers your account login, payment instructions sent via bKash or Nagad, and session activity.
Cookie Controls We use functional and analytics cookies to keep the lobby working and to understand navigation patterns. You can adjust or withdraw cookie consent through your browser settings at any point.
Account Retention Rules We keep your account data only as long as your account is active or as legal obligations require. When neither applies, records are deleted or anonymised on a set schedule.
Third-Party Data Limits Payment processors handling bKash, Nagad and Rocket transactions receive only the data needed to complete your request. They cannot use that data for their own marketing or profiling purposes.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to request a copy of the data we hold on you, ask us to correct something, or raise a concern about how your information has been handled, our support team has a dedicated path for privacy matters. You can reach us through live chat inside your account, by email, or through the contact form on this page. We aim to respond to all data-related requests within a reasonable timeframe, and we will confirm receipt of your request before we begin processing it.

Team online

Live Chat

Open your account dashboard and start a live chat session. Mention your privacy request in the first message so the team routes it correctly.

Email Support

Send your data request or privacy concern to our support email address. Include your registered account name and the nature of your request.

Contact Form

Use the contact form linked from this page to submit a written privacy query. We confirm all submissions before acting on them.

Common Questions About Your Privacy at 8bd

These are the questions we hear most often about how personal data is managed on 8bd. If your question is not answered here, reach out through live chat or email and we will respond directly.

We collect your name, contact details, and the payment method you register — bKash, Nagad or Rocket. We also log device data and session activity to keep the platform secure.

Transaction records are stored for verification and regulatory purposes, but your wallet credentials are never stored in plain text. Payment data is accessed only to process or verify a specific transaction.

Yes. Submit a data access request through live chat or our support email. Include your registered account details and we will process your request within a reasonable period.

Contact our support team with the specific correction or deletion you need. We will review it against our retention obligations and confirm the outcome before closing the request.

We share data only with service providers — payment processors, security vendors — who need it to do a specific job. They are contractually prevented from using your data for any other purpose.

When we detect a login from an unrecognised device, an OTP is sent to your registered contact. The session only opens after you confirm that code, blocking unauthorised access attempts.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.