Reference

Read These Terms Before You Open an Account

These terms set out what you agree to when you create an account on 8bd and use our lobby — including deposits via bKash, Nagad, and Rocket, and access to our casino and sportsbook.

Account eligibility appliesbKash, Nagad, Rocket coveredJurisdiction rules applyTerms subject to changeContact us for disputes
8bd Read These Terms Before You Open an Account
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause is unclear, or if you believe a term has been applied to your account incorrectly, contact our support team before raising a formal dispute. We handle terms-related queries through live chat, email, and our in-app messaging channel. Responses to terms and account queries are prioritised so you are not left waiting on something that affects your wallet or access.

Live Chat Start a live chat session from the account dashboard to raise a terms query directly with our support team.
Email Support Send a detailed account query by email if your issue involves transaction records, wallet verification, or a formal terms dispute.
In-App Messaging Use the in-app message thread on mobile to flag a terms concern while staying in your account for context.
HOW WE ENFORCE THESE

How 8bd Applies and Protects These Terms

Our terms are enforced consistently across all accounts, regardless of deposit method or activity level. We keep records of every bKash, Nagad, and Rocket transaction tied to your account, and those records are the reference point for any dispute. If you request a review of how a term was applied, our compliance team checks against the transaction log and the version of the terms active at the time.

Account Security Your account is protected by OTP verification on login and on withdrawal requests — a step tied directly to your registered mobile number.
Data Retention We retain account and transaction data for as long as required to resolve disputes and comply with applicable regulations in the regions we serve.
Term Revision History Every update to these terms is date-stamped. You can request the version active on any specific date by contacting support with your account ID.
Dispute Resolution Disputes are reviewed against the logged transaction record; if a wallet name mismatch caused a hold, the resolution path is clearly communicated to you.

Common Questions About Our Terms

These are the questions we get most often about how our terms work in practice — covering your account rights, wallet rules, and what to do if something does not go as expected.

Yes. Every deposit and withdrawal — whether via bKash, Nagad, or Rocket — is governed by these terms. The wallet must match the name on your account.

We date-stamp all revisions. Continuing to use your account after a revision date means you accept the updated terms. You can contact us for a copy of any prior version.

Yes. We may close or suspend an account that breaches these terms. We will notify you via your registered email or in-app message before or at the time of closure.

Contact support through live chat or email with your account ID and the transaction in question. Our compliance team reviews against the active terms version and the transaction log.

No. Access depends on your local law and the eligible regions we serve. We do not confirm legality for every jurisdiction — check your local rules before proceeding.

We retain account details, transaction records, and wallet verification data for as long as needed to handle disputes and meet regulatory requirements in supported regions.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.